Customer Service Excellence
R 3,150.00
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Customer Service Excellence
R 3,150.00
The Customer Service Excellence program focuses on delivering exceptional customer service to enhance client satisfaction and loyalty. Participants will learn customer-centric approaches, how to handle complaints effectively, and strategies for building long-term customer relationships. The course also emphasizes the importance of clear and effective communication in customer service. Upon completion, participants will be equipped to exceed customer expectations, leading to improved customer retention and positive brand reputation. This is a 2-day training.